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Termini e condizioni di
Hilditch Group Ltd
La vendita di apparecchiature medicali è consentita esclusivamente alle seguenti categorie di acquirenti. Gli articoli forniti nell'ambito di queste vendite non possono essere rivenduti su siti Web accessibili al pubblico. Accettando i nostri Termini e condizioni, confermate di essere:
A. Un commerciante di apparecchiature medicali qualificato
B. Un utilizzatore di apparecchiature medicali qualificato
C. Un acquirente che intende spedire la merce all'estero
i) Effettuare vendite soggette a un prezzo di riserva
ii) Aumentare le offerte a propria discrezione con incrementi predefiniti.
iii) Rifiutarsi di accettare l'offerta di una o più persone, senza essere tenuto a fornire alcuna motivazione.
2. Il miglior offerente sarà l'Acquirente e, in caso di controversia, il Banditore d'asta deciderà a propria discrezione se procedere con la risoluzione della controversia o se mettere nuovamente in vendita il lotto. Alla conclusione della vendita, l'acquisto non può essere annullato e non possono essere effettuate detrazioni. Se la vendita di un lotto combinato prevede la possibilità di offerta per tutti i lotti o per alcuni di questi nell'ambito di una vendita, il Banditore d'asta si riserva il diritto di accettare l'offerta per il lotto combinato o per le offerte singole.
3. Il Banditore d'asta può disporre, consolidare, ritirare qualsiasi lotto o variare l'ordine di vendita senza preavviso e può presentare un'offerta per conto del venditore per qualsiasi lotto in vendita per cui sia previsto un prezzo di riserva o offrire un importo superiore, a propria discrezione.
4. Al termine della vendita, ogni lotto sarà considerato consegnato e l'Acquirente sarà responsabile del pagamento e del ritiro del lotto.
PAGAMENTO: Tutti i lotti devono essere saldati entro 4 giorni dalla vendita. Tutti i pagamenti devono essere effettuati tramite metodi sicuri come bonifici di denaro, carta di credito o assegno circolare. Verrà applicato un sovrapprezzo del 2,5% per ogni transazione con carta di credito, ma non vengono applicati addebiti per l'utilizzo di carte Switch o Delta. Ci riserviamo il diritto di rifiutare pagamenti in contanti mentre non accettiamo pagamenti in contanti per importi superiori a £5.000. L'importo dei pagamenti con carta per via telefonica sarà limitato a un massimo di £1.500 per fattura.
5. CONDIZIONI PER IL TRASFERIMENTO: Le presenti condizioni si applicano ai lotti che devono essere ritirati presso i locali del Venditore dopo la conclusione dell'asta durante la quale sono stati venduti all'Acquirente
a. L'Acquirente è responsabile del ritiro del lotto nei locali in cui si trova ("i locali")
b. L'Acquirente deve contattare il Venditore o l'Agente del Venditore il prima possibile dopo l'asta per stabilire una o più date, nelle quali l'Acquirente può avere accesso ai locali per ritirare e trasferire il lotto
c. Il Venditore o l'Agente del Venditore non devono sospendere o posticipare senza motivazione la data e l'ora appropriate prestabilite per l'accesso dell'Acquirente ai locali per il ritiro e il trasferimento del lotto
d. L'Acquirente deve rispettare le condizioni che il Venditore può ragionevolmente porre relativamente all'accesso da parte dell'Acquirente ai locali, al ritiro e al trasferimento del lotto.
e. L'Acquirente è tenuto a ritirare il lotto entro la data più lontana tra le seguenti:
(i) 4 giorni dopo la data dell'asta in cui è stato acquistato il lotto oppure
(ii) qualsiasi data concordata con il Venditore o i suoi agenti per il ritiro e il trasferimento del lotto
e l'orario sarà di fondamentale importanza per il ritiro. La data del ritiro è indicata come "data di ritiro"
f. Per il ritiro di un lotto dai locali, l'Acquirente dovrà:
(i) prestare la diligenza e la perizia necessarie
(ii) utilizzare le attrezzature appropriate e servirsi di personale esperto e adeguatamente qualificato
(iii) rispettare tutti i regolamenti e i requisiti legali applicabili
(iv) rispettare i ragionevoli requisiti del Venditore
(v) arrecare il minor numero possibile di danni e disagi al Venditore e rifondere immediatamente tutti i danni eventualmente causati
(vi) prestare diligenza ed effettuare l'operazione il più velocemente possibile
g. Qualora richiesto dal Venditore, l'Acquirente dovrà, prima del ritiro e del prelievo, fornire al Venditore:
(i) informazioni dettagliate complete circa i mezzi o i metodi previsti per il ritiro del lotto
(ii) informazioni dettagliate complete circa l'attrezzatura utilizzata e il personale ingaggiato, ivi comprese l'esperienza e le qualifiche del personale che si occupa del ritiro e del trasferimento del lotto
(iii) una valutazione del rischio soddisfacente relativa al trasferimento del lotto
(iv) la prova dell'eventuale copertura assicurativa richiesta dal Venditore contro il rischio di inadempienza da parte dell'Acquirente in relazione all'osservanza degli obblighi derivanti dalle presenti condizioni per il trasferimento
h. Qualora l'Acquirente non rispettasse le presenti condizioni per il trasferimento, o una qualsiasi di esse, il Venditore può, dietro preavviso all'Acquirente, annullare la vendita del lotto all'Acquirente
i. Qualora l'Acquirente non effettui il ritiro e il trasferimento del lotto entro la data fissata per il trasferimento, il Venditore può:
(i) senza ulteriore preavviso all'Acquirente, rivendere il lotto, come agente per conto dell'Acquirente, nei modi che stabilirà e al prezzo che può ragionevolmente essere in grado di ottenere, nel qual caso l'Acquirente sarà responsabile per le spese di rivendita
(ii) conservare il lotto a spese dell'Acquirente, nel qual caso i costi di stoccaggio saranno pagabili a vista dall'Acquirente
(iii) annullare la vendita del lotto, con preavviso scritto dell'annullamento all'Acquirente.
j. Se il Venditore annulla la vendita di un lotto ai sensi delle presenti condizioni di trasferimento e successivamente rivende il lotto a un prezzo inferiore, allora l'Acquirente dovrà corrispondere al Venditore la differenza tra il prezzo inferiore e il prezzo che sarebbe dovuto essere corrisposto per il lotto dall'Acquirente se la vendita non fosse stata annullata, oltre ai costi di annullamento della vendita
k. L'Acquirente dovrà manlevare e tenere indenne il Venditore da qualsiasi costo, spesa, perdita, responsabilità, reclamo, procedimento legale e altre eventuali conseguenze negative che il Venditore potrebbe sostenere o contrarre derivanti in tutto o in parte da eventuali inosservanze da parte dell'Acquirente delle presenti condizioni di trasferimento o di una qualsiasi di esse, compresi eventuali costi o spese che il Venditore potrebbe dover sostenere nell'esercizio dei suoi diritti ai sensi delle presenti condizioni come conseguenza di eventuali inosservanze di tali condizioni da parte dell'Acquirente
l. Il Venditore avrà un diritto di pegno sul lotto per tutti gli importi che avrà diritto a richiedere all'Acquirente ai sensi delle presenti condizioni di trasferimento come risultato di eventuali inosservanze di tali condizioni da parte dell'Acquirente e come conseguenza di eventuali azioni o misure adottate dal Venditore risultanti da tale inosservanza, compresa la rivendita come agente dell'Acquirente o qualsiasi altro titolo. I ricavi di un'eventuale rivendita del lotto da parte del Venditore possono essere utilizzati dal Venditore come regolamento di tali importi. Se il Venditore vende il lotto come agente dell'Acquirente, l'Acquirente dovrà rispondere degli eventuali successivi importi residui.
6. Il trasferimento degli acquisti non può essere effettuato durante la vendita, se non a esclusiva discrezione dei Banditori d'asta né fintanto che tutte le somme che l'Acquirente deve corrispondere non saranno state versate e incassate dalla banca.
7. Le fatture saranno inviate solo agli offerenti registrati; i lotti non possono essere trasferiti a terzi dopo la vendita.
8. Su tutti i lotti sarà addebitato un premio dell'acquirente + IVA.
9. Tutte le merci vengono vendute senza garanzia, salvo diversamente indicato dal Banditore d'Asta. Tutte le merci vengono vendute con i difetti, le imperfezioni e gli errori indicati nella descrizione. Gli Acquirenti devono accertarsi delle condizioni di ciascun lotto prima dell'Asta. Qualsiasi dichiarazione da parte dei Banditori d'asta relativamente al lotto costituisce solamente un parere soggettivo e ogni persona dovrà affidarsi al proprio giudizio per quanto riguarda tutti gli aspetti relativi al lotto.
10. Tutte le apparecchiature vendute all'asta o mediante gara sono rigorosamente vendute "nelle condizioni in cui si presentano" con tutti gli eventuali difetti, indipendentemente dal fatto che ciò sia indicato o meno. Le merci vendute nelle condizioni in cui si presentano non possono essere restituite. I Venditori e i Banditori d'asta non si assumono alcuna responsabilità per le condizioni delle merci, è responsabilità dell'Acquirente sterilizzare e controllare i prodotti prima dell'uso e garantire che venga effettuata la regolare manutenzione delle apparecchiature medicali.
11. Si declina qualsiasi responsabilità per eventuali perdite o danni subiti dalle merci durante le operazioni di ritiro e consegna e, una volta vendute, tutte le merci verranno immagazzinate non assicurate a rischio dell'Acquirente.
12. Imballaggio e spedizione. I Banditori d'asta possono fornire un servizio di imballaggio e spedizione per alcuni lotti o fornire i contatti di ingegneri, imballatori e corrieri qualificati. Tuttavia, l'Acquirente deve accertarsi di essere in grado di occuparsi del trasferimento dei propri acquisti prima di presentare un'offerta. Il Banditore d'asta o i suoi agenti non accettano alcuna responsabilità nel caso in cui l'Acquirente non sia in grado di effettuare il trasferimento del/dei suo/i lotto/i. Il Banditore d'Asta non accetta alcuna responsabilità per gli articoli imballati dal proprio personale.
13. Sebbene sia stata prestata attenzione a garantire l'accuratezza del catalogo, i Banditori d'asta non forniscono alcuna garanzia relativamente all'autenticità e alle condizioni della merce e nessuna vendita sarà annullata a causa di eventuali errori nelle descrizioni degli articoli all'interno del catalogo. È responsabilità dell'Acquirente verificare l'autenticità e le condizioni degli articoli prima della vendita, tuttavia, se un lotto dovesse rivelarsi una falsificazione intenzionale, allora la vendita di quel lotto può essere annullata e il prezzo di vendita rimborsato a esclusiva discrezione del Banditore d'asta purché il lotto venga restituito al Banditore nelle stesse condizioni in cui si presentava al momento della vendita ed entro un periodo di tempo ragionevole.
14. I Banditori d'asta si riservano il diritto di utilizzare immagini fotografiche dei lotti per materiali pubblicitari. I diritti d'autore delle immagini rimangono di proprietà dei Banditori d'asta.
15. I Banditori d'asta nella vendita della merce rivestono esclusivamente il ruolo di agenti e non sono responsabili di eventuali inosservanze da parte dell'Acquirente o del Venditore. In particolare, non saranno tenuti a saldare il Venditore prima di aver ricevuto il pagamento da parte dell'Acquirente.
16. I Banditori d'asta non accettano alcuna responsabilità per la presentazione di offerte sul sito Web, o per il mancato funzionamento, per qualsiasi causa, del sistema d'asta tale da impedire all'Acquirente di aggiudicarsi i propri lotti. Non saranno neppure ritenuti responsabili di eventuali malfunzionamenti della rete Internet o di hardware e software. Tuttavia, i Banditori si riservano il diritto di annullare o meno una vendita, rimettere in vendita un lotto, posticipare la data di scadenza della vendita o modificare il metodo di vendita, in particolare se gli stessi sospettano una manomissione del sistema online sotto qualsiasi forma.
17. In caso di inosservanza delle suddette condizioni o di inadempimento di tali condizioni o di parte di esse, i Banditori d'asta saranno liberi di adottare le misure che ritengono necessarie a concludere la transazione; inoltre, se una rivendita viene effettuata tramite asta pubblica o contratto privato, tutte le perdite e le spese saranno a carico del soggetto inadempiente.
Tali condizioni sono disciplinate dalla legge inglese e saranno soggette alla giurisdizione non esclusiva dei tribunali inglesi.
The Hilditch Shop
Terms and Conditions
1. Definitions
Buyer - the person who buys or agrees to buy the goods from
the Seller.
Conditions - the terms and conditions of sale as set out in this document
and any special terms and conditions agreed in writing by the
Seller.
Goods - the articles which the Buyer agrees to buy from the Seller.
Price - the price for the Goods, excluding VAT and any carriage,
packaging and insurance costs.
Seller means Hilditch Group Ltd of Gloucester Road Trading
Estate, Malmesbury, Wiltshire, SN16 9JT, UK
2. Conditions
2.1 These Conditions shall form the basis of the contract between the Seller and
the Buyer in relation to the sale of Goods, to the exclusion of all other terms
and conditions including the Buyer’s standard conditions of purchase or any
other conditions which the Buyer may purport to apply under any purchase
order or confirmation of order or any other document.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase
Goods from the Seller pursuant to these Conditions.
2.3 Acceptance of delivery of the Goods shall be deemed to be conclusive
evidence of the Buyer’s acceptance of these Conditions.
2.4 Goods are subject to availability, in the event that the Company is unable to
supply the Goods, the Customer will be informed as soon as possible. An
alternative will be offered or a full refund will be given where applicable.
2.5 The company reserves the right to alter the details and specifications of any
given product and to withdraw an item without notification.
2.6 These Conditions may not be varied except by the written agreement of a
director of the Seller.
2.7 These Conditions represent the whole of the agreement between the Seller
and the Buyer. They supersede any other conditions previously issued.
3. Price
The Price shall be the price quoted on the Seller’s confirmation of order. The Price is
exclusive of VAT which shall be due at the rate in force on the date of the Seller’s
invoice.
The cost of packaging, carriage, sales tax and all other taxes, duties and expenses in
respect of the Goods, will be added to the price where relevant. All prices quoted are
subject to VAT at the prevailing standard rate.
The Company reserves the right to change any price without notice.
In the unlikely event that the price of an item has been incorrectly advertised, the
Company will contact the Customer to ask if they wish to proceed at the correct price.
If not the order will be cancelled and a full refund given if applicable.
4. Payment and Interest
4.1 Payment of the Price and VAT shall be due within 7 days of the date of the
Seller’s invoice. Payment is accepted by credit, debit card or bank transfer.
Credit cards are subject to the surcharge advertised on the website at the time
of purchase.
4.2 Interest on overdue invoices shall accrue from the date when payment
becomes due calculated on a daily basis until the date of payment at the rate
of 8% per annum above the Bank of England base rate from time to time in
force. Such interest shall accrue after as well as before any judgment.
4.3 The Buyer shall pay all accounts in full and not exercise any rights of set-off or
counter-claim against invoices submitted by the Seller.
5. Goods
The quantity and description of the Goods shall be as set out in the Seller’s
confirmation of order.
6. Warranties
The Seller warrants that the Goods will at the time of delivery correspond to the
description given by the Seller in the confirmation of order. [Except where the Buyer
is dealing as a consumer (as defined in section 12 of the Unfair Contract Terms Act
1977), all other warranties, conditions or terms relating to fitness for purpose, quality
or condition of the Goods are excluded].
7. Delivery of the Goods
7.1 Delivery of the Goods shall be made to the Buyer’s address. The Buyer shall
make all arrangements necessary to take delivery of the Goods on the day
notified by the Seller for delivery.
7.2 The Seller undertakes to use its reasonable endeavours to despatch the
Goods on an agreed delivery date, but does not guarantee to do so. Time of
delivery shall not be of the essence of the contract.
7.3 The Seller shall not be liable to the Buyer for any loss or damage whether
arising directly or indirectly from the late delivery or short delivery of the
Goods. If short delivery does take place, the Buyer undertakes not to reject
the Goods but to accept the Goods delivered as part performance of the
contract.
7.4 If the Buyer fails to take delivery of the Goods on the agreed delivery date, or
if no specific delivery date has been agreed when the Goods are ready for
despatch, the Seller shall be entitled to store and insure the Goods and to
charge the Buyer reasonable costs of so doing.
8. Acceptance of the Goods
8.1 The Buyer shall be deemed to have accepted the Goods 48 hours after
delivery to the Buyer.
8.2 The Buyer shall carry out a thorough inspection of the Goods within 48 hours
of delivery and shall give written notification to the Seller within 3 working days
of delivery of the Goods of any defects which a reasonable examination would
have revealed.
8.3 Where the Buyer has accepted, or has been deemed to have accepted the
Goods, the Buyer shall not be entitled to reject Goods which are not in
accordance with the contract.
9. Title and Risk
9.1 Risk shall pass on delivery of the Goods to the Buyer’s address.
9.2 Notwithstanding the earlier passing of risk, title in the Goods shall remain with
the Seller and shall not pass to the Buyer until the amount due under the
invoice for them (including interest and costs) has been paid in full.
9.3 Until title passes, the Buyer shall hold the Goods as bailee for the Seller and
shall store or mark them so that they can at all times be identified as the
property of the Seller.
9.4 The Seller may at any time before title passes and without any liability to the
Buyer:
9.4.1 repossess and dismantle, use or sell all or any of the Goods and by
doing so terminate the Buyer’s right to use, sell or otherwise deal in
them; and
9.4.2 for that purpose (or determining what if any Goods are held by the
Buyer and inspecting them) enter any premises of or occupied by the
Buyer.
9.5 The Seller may maintain an action for the price of any Goods notwithstanding
that title in them has not passed to the Buyer.
10. Carriage of Goods
Carriage will be chargeable on all sales. This will be at the rate indicated in the item
description.
The Company will use reasonable endeavours to deliver the goods within the time
agreed. If the company is unable to deliver within this agreed timescale, the Company
will not be deemed in breach of contract, nor will the Company have any liability to
the customer for direct, indirect or consequential loss.
11. Use of Information
Information that a customer provides will be held on the Companies’ database and
used only for the administration of your account. We will not pass this information to
third parties.
All information is held securely as required by the Data Protection Act. Financial
information will not be stored.
12. Warranty and Liability
12.1 New Goods are supplied according to the descriptions and
specifications given in the relevant marketing material of the Company. On
acceptance of an order the company gives no warranty other than that offered by the
manufacturers of the Goods.
12.2 In the event that a new item is defective within the meaning of the Sale of
Goods Act 1979 the Company reserves the right, at its absolute discretion, to replace
or repair the Goods as an alternative to refunding the purchase price. It is the
responsibility of the purchaser to return the goods, at their own expense for
replacement, repair or refund.
12.3 Second hand Goods are supplied with a 14 day warranty, unless otherwise
indicated. The company reserves the right to replace or repair the Goods as an
alternative to refunding the purchase price. It is the responsibility of the purchaser to
return the goods, at their own expense for replacement, repair or refund. Any repairs
performed by our Engineers will be subject to a further 3 month warranty period.
12.4 The company shall not be liable for any breach of warranty where:
i) the Goods have been improperly altered in any way, or been subject
to misuse or unauthorised repair;
ii) the Goods have been improperly installed or connected by the
Customer;
iii) the Goods have been damaged by fire, water, smoke or chemicals;
iv) Any maintenance requirements relating to the Goods have not been
complied with;
v) the Customer has failed to notify the Company within 3 days of
receipt of any defect or damage to the Goods. It is the Customers
responsibility to promptly check Goods following delivery.
13. Return of Non-Faulty Goods
Goods are not supplied on a sale or return basis. Returns of non-faulty Goods
will only be accepted at the sole discretion of and with prior written permission of
the Company.
Returned goods must be unused and in original packaging and must be fit for resale.
14. Proper Law
These Terms & Conditions and any Contract shall be governed by & construed
according to the Law of England and the customer submits to the jurisdiction of
the English Court.
Privacy Policy and GDPR
Hilditch Group Ltd Privacy Policy
Hilditch Group Ltd [HGL] consider the privacy and protection of our clients' data, both corporate and personal, to be of the utmost importance and we take robust measures across our business to protect the security and integrity of all such information.
The law requires us to take particular steps in relation to the processing and protection of personal data. To ensure that you feel confident about providing us with your personal information when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data. This policy (together with our Terms and Conditions and any other documents referred to) sets out the basis on which we will collect, use and process personal data. Please read this Privacy Policy carefully to ensure you understand how we handle your personal data.
Reference to our 'websites' in this policy also includes the HGL apps.
Information we may collect from you
We may collect and process the following information about you:
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Details you provide by filling in forms on our websites and information given in hard copy form or by any other means providing: your name, date of birth, address, interests, marketing preferences, when appropriate your credit information, and any other personal information relevant to the services we provide. This information may be provided when you are registering interest, transacting with us, subscribing to our services or requesting information.
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Correspondence or other contact you may have with us.
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Details of transactions you carry out through our websites, and any communications by telephone, in person or by any other means relating to those transactions.
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Details of your visits to our websites including - but not limited to - traffic data, web logs or other communication data and the resources you access.
Specific information we may collect through our websites
We may collect and process the following information obtained from your use of our websites:
Cookies
A cookie is a simple text file that is uploaded to your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket. Using our websites will result in us placing cookies on your computer in the 4 categories set out below:
- Strictly Necessary
These cookies are essential to enable you to move around the websites and use its features, such as accessing secure areas of the websites; many of the functions on our websites will not work properly, or at all, if you do not allow these cookies to be used. We may therefore be unable to provide many of the services you may wish to request unless you accept the use of these cookies.
- Performance
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. These cookies do not collect information that identifies a visitor: all information these cookies collect is aggregated and is therefore anonymous. The information is only used to improve how the website works.
- Functionality
These cookies allow the websites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features (for example, remembering changes you have made to text size and fonts).
- Targeting or Advertising
We do not give access to third parties for advertising purposes. We do however sometimes partner with third parties to compile web statistics. These third parties may use cookies, web beacons and other tracking technology to monitor your visits to both Hilditch and other websites. They monitor your online behaviour and identify website usage. We use this information to help measure the effectiveness of an advertising campaign. These cookies do not store personally identifiable information and we only use trusted partners. They will have their own privacy policies that may differ from ours.
IP Address
How is this personal information used?
HGL will collect, record, store and use your personal data world-wide among the HGL group of companies for clearly specified purposes including but not limited to:
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Providing you with information, products or services that you request from us or which we believe would interest you in a way that is targeted and relevant. This could include but is not limited to auctions, private sales, storage services, transportation and valuations.
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Carrying out our obligations arising from any contracts entered into between you and us.
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Notifying you about changes to our products and services.
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Ensuring that our websites are presented in the most effective manner for you and your computer or mobile device.
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Selling or purchasing property or services.
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Advising you of forthcoming sales, events and services, if you have requested this.
Sharing Information
Other than as described below, we will not share your personal data with anyone outside Hilditch Group Ltd, Hilditch Iberia SLU & other Hilditch companies other than in accordance with the law. Each of the countries in which we operate has different privacy laws. Our Privacy Policy will reflect those.
We may from time to time however need to disclose your personal data to certain third parties:
- Agents or Contractors of HGL
We may need to disclose certain personal information to our Agents or Contractors to enable us to process transactions, administer events or communicate with you. Where we do so it will be on the basis that these agents/contractors are required to keep the information confidential and secure, and will not use the information for any other purpose than to carry out the services they are performing for us.
- Anti-Money Laundering and Regulatory Authorities
We may need to retain and disclose certain information about you to regulatory authorities and to appropriate agencies to conduct anti-money laundering and trade sanction checks and to assist with fraud prevention, in particular, in compliance with our AML obligations and in relation to trade sanctions. We will disclose this information as is required by law.
- Credit Agencies
We may need to disclose certain personal information about you to credit agencies to conduct appropriate checks when you are transacting with us.
- Legal Disclosures
While we will not voluntarily disclose your personal data we may disclose such information if we are required to do so by a valid Court Order, if we are lawfully requested by government or law enforcement authorities, if we are required to do so pursuant to other legal processes, or if it becomes necessary to protect the rights or property of the Hilditch group of companies.
Worldwide transfers and processing
As a global organisation, HGL may process your personal information as described above in countries outside of the EEA. Each of these countries has differing privacy laws offering different levels of protection for your personal information. Our Privacy Policy reflects these varying practices and we will act in accordance with this Policy in all jurisdictions we operate in. By providing your personal information to HGL, you consent to us processing your personal information in any jurisdiction, in accordance with this Policy.
Contacting you
In order to provide you with marketing information about our products and services, we may contact you by e-mail, text, telephone and by post. At the bottom of any marketing e-mails you will have a clearly marked unsubscribe option from future mailings. In addition, you may at any time send an e-mail to sales@hilditchgroup.com asking for your name to be removed from our lists.
Your rights
You have the legal right to a copy of the information which we hold about you, including information on how this will be used and to ensure this information is accurate. You also have the right to opt in or out of marketing communications at any time by checking certain boxes on the forms we use to collect data, by clicking the "Unsubscribe" links included on all our e-mail communications, or by contacting us at sales@hilditchgroup.com.
Security
We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided to our websites, or by any other means electronic or otherwise.
We will ensure that your personal data within HGL is suitably protected against both unauthorised physical and electronic access. These measures include an electronic firewall and various other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, employee training, security audits and other steps designed constantly to improve data protection. However, we cannot guarantee that information during transmission through the internet or any computer network is entirely safe from unauthorised intrusion, access or manipulation. We will have no liability for disclosure of information due to errors or unauthorised acts of third parties. In any event, where we believe personal data has been compromised, we will notify you of this.
How long will HGL keep my personal information?
We will hold your information on our systems for as long as is necessary for the relevant activity, or for as long as is specified in any agreement between you and us.
Changes to this Privacy Policy
We reserve the right to amend or update this Privacy Policy and any of our privacy practices at any time. We will notify users of this website by posting any updated policy on this page and such changes will be effective immediately and without further notice. Where appropriate, we may notify you directly of changes to the Privacy Policy either through e-mail or a prominent notice on our websites.
Contact
If you have any queries in relation to the use and protection of your personal data please contact us at sales@hilditchgroup.com.
GDPR Compliance statement
Introduction
As from May 25, 2018, any company that operates within the EU is required to meet certain obligations under the EU General Data Protection Regulations.
The Hilditch Group including:
- Hilditch Iberia Ltd
have policies, standards and guidance to ensure that the appropriate controls and safeguards are in place to protect all personal data that we use.
We are committed to ensuring that all personal data that we hold is processed fairly and lawfully, kept up to date and accurate, adequately secured and protected, collected expressly for legitimate purposes and kept in such a way as to allow data subjects to exercise their rights.
Preparation
Hilditch Group has set up a GDPR review to ensure that all areas of the Company are compliant. This allows us to identify and take any necessary steps to ensure we are compliant.
Commitment
We will only request and hold data for the purposes of creating records, ongoing administration and to meet required obligations. This data may be collected though our websites, emails, letters, forms or by telephone.
We do not currently share customer (buyer or vendor) details with any third party for use outside the Hilditch Group. In the future, we will only share data with carefully selected third parties, and where it is necessary to enable us to carry out required services in the proper management of our dealings with our customers or suppliers.
Any data transferred to these third parties will be done so in a manner that ensures the security of the data no matter how this is transferred.
All data that we hold is stored within the UK either electronically on servers or in paper format. Access to this data is restricted on a business need basis and is appropriate based on the role of the individual being given such access. Confidentiality of passwords is strictly maintained. Processes are in place to ensure that leavers of the business have access removed.
Compliance
Hilditch Group will be complying with GDPR as a Data Controller and a Data Processor. We will be working with any partner Organisations to ensure they can all meet these obligations.
The company has reviewed and put in place GDPR compliant privacy policies internally and externally. All staff who handle any data receive GDPR training and are aware of procedures and responsibilities of staff and stakeholders in regard to GDPR.
Where relevant, we are using all reasonable endeavours to ensure that any third party or supplier is compliant with GDPR.
With regard to data already held, we are undertaking a systematic review of the data we store, maintain, manage, process and control in relation to lawfulness, purpose, minimisation, accuracy, consent, limitation, integrity & confidentiality, record keeping and accountability. This includes any offline storage and paper records.
We are putting in place details about GDPR compliance on our electronic and paper-based forms, along with a link to our privacy policy on our website at www.hilditchgroup.com.
Data breaches
Data breaches will be dealt with in accordance with the ICO GDPR requirements and, where appropriate and feasible, reported to the relevant authority within 72 hours.
Should you require any further information on GDPR, our compliance, or anything else related to this, please contact gdpr@hilditchgroup.com.
